| |
Computer network for Kuršių Linija and its subsidiaries in Western Europe Customer
One of the largest cargo haulers in the Baltic States, Kuršių Linija
was founded in 1995 and belongs to the UAB Arijus group of companies.
In 2005, the company established subsidiaries in England, Germany and
the Netherlands.
Challenge
The customer was in the process of opening new subsidiaries in England,
Germany and the Netherlands where IT hardware/software had to be
implemented and new work places equipped. The company’s central office
was located in Lithuania, thus the key task was to interconnect all the
subsidiaries into one computer network which could be maintained by a
single IT services provider based in Lithuania. The challenge for us
was to centralise the maintenance of the subsidiaries in which the
employees speak three different languages, as well as to provide them
comprehensive assistance and ensure uninterruptible performance.
Solution
The subsidiary in England was established by purchasing a company with
IT hardware already in place. Therefore, we only had to arrange the
work places and synchronize them for on-line work with the databases in
Lithuania. In Germany and the Netherlands, however, there were no
existing systems and new offices had to be equipped and new IT hardware
implemented.
All these IT systems were designed and purchased in Lithuania and, at a
later stage, implemented in the subsidiaries in cooperation with
partners from England, Germany and the Netherlands. Further system
configuration was carried out on a remote basis, i.e. from Lithuania.
The project implementation process involved the effort of different
specialists highly skilled in the areas of network management,
infrastructure and IT implementation. Upon project completion, the
customer received a full package of IT services including versatile
consultations, remote supervision of work places, the monitoring of
system performance and other IT-related services.
Customer benefit
Project implementation was completed in June 2005. Now, the central
office of Kuršių Linija and the company subsidiaries are under a single
effective maintenance. Irrespective of the scattered geographical
locations of the subsidiaries, major IT system maintenance and
supervision is performed by Alna Intelligence on a remote basis.
|
 |
 |
 |
